New national account manager for Miele

Nicky Whittaker has joined the professional division of Miele as a national account manager to support UK sales and growth.

Whittaker joins Miele with a wealth of technical laundry knowledge following a career spanning 10 years working for Miele partners. In her new role, she will make use of her extensive knowledge of Miele products to build sustainable customer relationships, advising Miele’s commercial customers, from care homes to vets to hotels, on specialist laundry and dishwashing equipment to suit their needs.

In her previous position at Miele partner Goodman Sparks, Whittaker took a consultative role, assisting customers with implementation, sales and after sales service. This included advising on waste legislation and construction surveying for NHS, hotels and housing association projects. She also spent eight years working at Wilson Electrics.

Whittaker has successfully given customers the benefit of thousands of Miele products over the duration of her career, having brought in 80 regional sales of the manufacturer’s Little Giants range in 2017 alone.

“I have a real enthusiasm for Miele machines. It’s a brand that truly is synonymous with quality and the equipment is built to last – that’s why I have always recommended Miele machines for high intensity cleaning purposes such as care, hospitality or catering industries,” she says.

Sam Bailey, sales and marketing director of Miele’s professional division says, “We’re delighted to have Nicky on board. Her vast prior experience of Miele and our target sectors means she has first-hand understanding of the role quality plays in meeting our customers’ requirements. I think she will excel at managing strong relationships with our key national clients."


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