Staff celebrate 'good' CQC rating

Staff at a care home in Lincoln are celebrating after receiving it received an overall ‘good’ rating following a recent inspection by the Care Quality Commission.

Bernadette House was judged to be safe, caring and responsive, with carers seen to demonstrate a good understanding of how to ensure that residents received a high level of care and were treated with dignity and respect. 

As part of the process, inspectors questioned clients and their families on the quality of care received and praised the positive relationships that staff had developed with residents and their families as a result.

One relative said: “Management here are fantastic. I've seen that with everyone, they treat them as people – like friends."

The care home celebrated the inspection results as it was nominated for prestigious awards at the Great British Care Awards. 

Four individuals from Bernadette House were recognised in the categories of The Care Home Worker Award, Care Newcomer Award, Dementia Carer Award,and The Care Home Activity Organiser Award at the Great British Care Awards. 

Elizabeth Stephens, owner of Bernadette House care home, comments: “We were absolutely delighted to have been nominated in four categories. It’s certainly a result of the hard work, compassion and dedication that our wonderful team put in on a daily basis.”

“It’s great that we also got to celebrate a ‘good’ CQC report which reflects our high standards of care. 

“As a team, we work tirelessly to ensure that we’re delivering the best care possible. I’d like to thank the team for their dedication to the job and endless enthusiasm for the service we provide.”

The Great British Care Awards are a series of regional events held throughout England that are a celebration of excellence across the care sector. The purpose of the awards is to pay tribute to those individuals who have demonstrated outstanding excellence within their field of work. 


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