Improved rating for Doncaster home

The professional care team at Rowena House in Old Road, Conisbrough, are celebrating a new, improved rating from care industry regulator, the Care Quality Commission (CQC).

Previously rated ‘requires improvement’ since December 2016, the committed team at Rowena House have managed to turn the service around and evidence to inspectors the good quality care that their residents receive in all five key lines of enquiry - safe, effective, care, responsive and well-led.

Owned by Runwood Homes, the 40-bedroom South Yorkshire care home provides a place to live for people over the age of 65 living with dementia, as well as those who require personal care support, available via a professional team, 24 hours a day.

Home manager of Rowena House, Kathleen George, says: “We are so pleased to officially receive a good rating. We practise person-centred care, looking after the needs and wishes of every individual in our home.

"Our dedicated and passionate team are happy that their efforts are consistent and compliant, to provide an effective residential care service. Our continuous training and service monitoring ensures a safe, inspiring and comfortable living environment for all.”

The CQC report, published on 8 January 2020 following an unannounced inspection in November 2019, states: "People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service support this."