What if staff refuse to work due to safety concerns?

Toyah Marshall, principal employment law adviser and solicitor, and Charles Spencer, principal health and safety consultant of employment consultants Ellis Whittam explain how to address care home staff concerns amid the Covid-19 pandemic

The care home environment can be complex, demanding and stressful even at the best of times. However, Covid-19 has added a whole new dimension to the challenge of providing exceptional care, and the pressure on staff and employers is at an all-time high. 

While the impact on Britain’s care homes was largely overlooked at first, the government has recently acknowledged the alarmingly high death rates occurring within care settings, and rates of infection are reportedly still on the rise. 

Unlike many businesses who have temporarily downed tools, those in the residential care sector have no choice but to face the crisis head on, and with the task of protecting the most vulnerable amongst us, every member of staff plays a vital role. 

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