How to achieve and keep an 'Outstanding' status

Rosebank, a specialist dementia care home in Oxfordshire, was rated ‘Outstanding’ for a second time following inspection in January by the CQC. Owner Jane Roberts shares guidance on how to attain and retain an ‘Outstanding' rating

An ‘Outstanding’ rating from the Care Quality Commission (CQC) is recognition that you are meeting the highest standards set. It is also a testament that your care recipients are getting a first-class service.

Attaining an outstanding CQC rating is something every care home strives for, but retaining the top rating is a different approach altogether, requiring dedication and a focus on constant improvement. 

Rosebank, a specialist dementia care home in Bampton, Oxfordshire was rated ‘Outstanding’ for a second time in January by the CQC, retaining its place amongst the top 4% of adult social care services and becoming only one of two in Oxfordshire homes to have received the rating for a consecutive time. 

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