Co-founder and director of Person Centred Software Jonathan Papworth explains how data generated by digital tools can inform care provision, drive service improvement and help operators achieve more than ever in a post-Covid world.
I have an ambitious vision for care. One that sees care homes thrive rather than survive. One that makes the job more enjoyable for carers. One that improves outcomes and wellbeing. And I believe it is achievable.
The problem that has been hiding in plain sight for years is now clear for all to see in the coronavirus outbreak. Paper processes are woefully inadequate for a sector as vital to society and as overstretched as ours.
For all of the incredible achievements in a climate of crushing staff shortages, underfunding and Covid-19, many providers are starting to see a calmer, more informed way forward. This could be the lightbulb moment our sector has desperately needed.
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