Enriching care homes residents’ lives through mobile connectivity​

Colin Abrey, EMEA vice-president for US smart telecoms technology provider Nextivity, explains the role of 4G coverage in residential care in a post-Covid society.

Over the last ten years, wireless technology and sophisticated smartphones have transformed modern society; the way people work, the way they watch TV, the way they shop, make travel plans, and the way they pay for things.

Since the outbreak of Covid-19, however, mobile phones have been transforming the daily lives of those living in residential care by allowing them to remain in contact with loved ones in the absence of real-world visiting. Indeed, so important was the ability to communicate during lockdown that telecoms was declared a critical sector along with healthcare, and ‘blue light’ services.

When the pandemic was at its peak, many elderly people were being rushed into hospital without their mobile phones or chargers, expecting to be there only a few days and expecting to have daily visits from friends and family. Many of those already admitted were being discharged to care homes to free up beds. 

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