Rinnai is offering a dedicated information hub to all essential works installers and contractors in maintaining a constant and uninterrupted flow of hot water supply to care homes.
All questions and queries on maintaining constant flows of hot water for hygiene and cleaning use in all care homes - including any new or planned sites - can be readily directed to the company as an information hub.
“I would also suggest that all installers, contractors and sites make extensive use of the digital technology and extended services we have made available to support the end user in these times of social distancing,” Rinnai UK managing director Tony Gittings.
“These include our online touch points, ‘Ask Me a Question’ and ‘Help Me Choose’, which are in operation constantly and we aim to reply as soon as possible,” he added.
“It is also important for the installer and end user to understand that continuous flow can readily and quickly replace any other form of hot water delivery that fails or cannot cope with demand.
“A site does not need to do what they believe is a ‘like-for-like’ replacement - essential services’ sites simply need uninterrupted and reliable flows of hot water to maintain hygiene standards.”
Rinnai guarantees limitless hot water supplies to any site for as long as there is a constant supply of gas and water.
The company’s continuous flow units are guaranteed to supply temperature controlled and useable hot water in unlimited quantities for all hygiene regimes in all types of healthcare sites, temporary accommodation premises and essential services.
Rinnai continues to offer 24/7 technical service, product and spares availability, and digital technology aids such as the ‘Help Me Choose’ facility on the www.rinnaiuk.com website.
Rinnai continues to offer full services for all sectors in support of the pandemic.
The Rinnai services for essential works include its Runcorn UK headquarters’ emergency weekend opening and sales support, which is open for any emergency/essential equipment provision of new units and for spares.
In addition, there is weekend operational and technical support helpline. Call 01928 531870 and select sales and if the call is not answered immediately leave a voicemail and the company will respond within an hour.
