Lesa McAnulty, chief operating officer of the Ardale and Marbrook homes in eastern England, explains why it has adopted the usage of CCTV and outlines how the judicious use of it can enhance the quality of care of residents
Oakham Grange in Rutland – familyowned care provider Ardale’s first residential home with nursing - is just nearing the end of its construction period and one of the first things specified for this bespoke new build was CCTV. For Ardale’s further developments currently in planning or early construction, CCTV is as essential part of the specification as the doors and windows.
Five years ago, we built The Marbrook Centre - a specialist neurological, dementia and stroke care services provider in St Neots, Cambridgeshire and at the time, the installation of CCTV in all of our communal areas was a difficult decision to take.
Why did we think about installing it? Well, unlike the majority of care services, the Marbrook rehab centre was going to be different in many ways. Given the nature of the service type, we knew that a large number of our potential residents would have significant communication challenges, thus not always able to communicate their concerns or complaints.
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