Log my Care finds social care workers ‘predominantly happy in their role’
Log my Care has revealed the promising results of its new research, which found that only four per cent of respondents want to leave the care sector.
Prompted by media reports of a sector in crisis, Log my Care carried out the survey to better understand the sentiment of the social care workforce. In particular, it was interested to see whether an exodus of care workers leaving the sector was on the horizon, and if so, how technology might support them to stay.
Happily, the survey identified a workforce that was predominantly happy in their role, with only a small minority of respondents saying that they wanted to leave the sector.
Other key findings of the research include:
- Respondents had an average happiness ranking of 7.9 – in which 1 was ‘very unhappy’ and 10 ‘very happy’.
- Only four per cent of respondents said they wanted to leave the care sector.
- 81 per cent of respondents said that ‘purpose’ was ‘very important’ to them in their role, the most popular response from a predefined list.
- Knowing that the job was done well’ was the most popular type of reward for respondents, compared to a quarter selecting ‘money’.
- 83 per cent of respondents said that ‘passion for caring for others’ attracted them to the care sector, while more than three-quarters selected ‘making a difference’ as a reason.
When asked how ‘digital’ they felt their workplace was, the majority (59 per cent) of respondents said their workplace was at ‘beginner’ level. Only one-third of respondents felt they were 'digital experts', while nine per cent identified as ‘complete novices’. Three-quarters of respondents felt that the care industry needs to become more digital.
Sam Hussain, founder and CEO of Log my Care, said: “The reports of the care sector in crisis are at odds with the incredible dedication and optimism voiced by many of our customers in our daily conversations. We wanted to dig a little deeper with this research — to understand the sentiment in the sector, why so many people were leaving it and what place technology has in supporting them to stay. Although we were surveying an industry clearly in crisis, the passion and commitment of the people working in it is a light in the dark. We know it’s time for a change – with low pay, long hours and a lack of employee development coming up time and time again as the reasons our care staff are leaving. Technology can play a vital role in this change and by encouraging even the smallest care provider to go digital, we can begin to combat some of the problems highlighted by this survey.”