Amazon has unveiled Alexa Smart Properties for Senior Living, a solution that enables care providers to integrate Alexa into their properties.
The solution is intended to enable care home residents to stay ‘connected, informed and entertained.’
Alexa Smart Properties for Senior Living will enable residents to stay in touch with family via Alexa-to-Alexa calling, including video calling on supported devices. The solution will also help providers tailor resident experiences and support engagement by displaying activities, menus, and reminders.
Meanwhile, care staff will be able to communicate with residents using Alexa’s communication features, such as announcements to other Alexa-enabled devices throughout the care home. Smart Home features, such as smart lighting, blinds, or thermostats that allow residents to control their in-room environment with their voice, could potentially give residents greater independence.
Meryem Tom, Head of Alexa EU Enterprise, Amazon, said: “We believe the intuitive and accessible nature of voice and Alexa has the potential to help and delight customers in many scenarios, in and outside of the home. We’re excited to extend the experiences that customers already love to European care homes and assisted living facilities, and give providers new ways to support their staff while delivering personalized care for their residents.”
Martin Green, CEO of Care England, said: “We in the care sector need to invest resources in innovation in order to provide the best possible experience for residents and to thrive in the current environment where our clients demand the best service possible. Alexa Smart Properties for Senior Living reminds us all that it doesn’t matter what age you are, voice technology is a powerful, easy to use tool. There is so much potential to integrate Alexa Smart Properties with property services, care planning and other care and operational systems that it could revolutionise how care providers provide best quality care.”