Person Centred Software has announced a new integration with market-leading Customer Relationship Management (CRM) software Found CRM.
Person Centred Software currently provides the UK's most widely used digital care management system, while Found CRM tailors software specifically to the care sector's unique sales journey. The partnership is aimed at further innovating the sector by saving time, increasing conversion, and improving attribution.
Found CRM’s integration with Person Centred Software is the latest stage of its growth plans. The integration will provide a service that avoids duplication of resident information, guaranteeing a single source of information for all its users.
Those who choose to take advantage of the free-of-charge integration will benefit from a unified ecosystem of care delivered by the two market leaders in their respective fields – eliminating the risk of double-entry administration and offering systems that amplify better consumer-directed care.
Chris Donnelly, co-founder at Found CRM and Later Living Marketplace Lottie, said: “Having established ourselves recently within the UK care sector, I know first-hand the administrative burden placed on care teams. Compliance is paramount, though the ever-increasing compliance requirements inevitably create more risk for error. With thousands of care notes documented daily, manually recording and maintaining that volume of data is a big concern. Our integration with Person Centred Software will ensure all users are automatically notified from the moment there is a change in the system. Access to this live data is a powerful tool for a rapidly growing and technologically adept sector.”
Andrew Coles, CEO of Person Centred Software, said: “We’ve long admired the ethos of Chris and the team at Found CRM, who share the same conviction in wanting to provide a much-needed solution in eliminating double-entry while providing one source of truth that can pull data through to another system. Overall, it serves to highlight yet another benefit of how going digital or moving to a more person-centred clinical management system can make life easier for care homes up and down the country.”
