Chloe Weatherhead, head of customer experience at Radar Healthcare, explores how its close partnerships within social care are helping more care homes move on from laborious paper processes to not only ensure greater compliance but, more importantly, empower them with a better way to care
In a recent survey we commissioned to uncover some of the challenges care homes face, we found that 30 per cent feel they lack knowledge, resources, and budgets when it comes to implementing digital technology
We know that there is a huge appetite among care home providers to harness digital technologies to enable person-centred care, help them better manage workflow, and use data insights to ensure continuous improvements and compliance. But as our survey showed, for some, there are more challenging hurdles left to overcome.
We work in close partnership with our customers and for them the biggest questions at the start of our journey together are: how can they move from paper to digital; how they improve efficiency without taking time away from caring; and how do they make the most of their budget? Ultimately, what most customers ask is how can they make the biggest impact to care without a big upheaval?
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