Belong Crewe has won the Outstanding Dignity and Respect in Dementia Care Award at the National Dementia Care Awards 2023.
Hosted by former rugby union player Steve Thompson MBE, the awards ceremony at Winchester Cathedral saw the Belong Crewe team joined by colleagues from sister care village Belong Chester, as well as Belong Atherton in Greater Manchester, finalists in categories for Outstanding Dementia Care Innovation and Best Dementia Care Home, respectively.
As part of the Awards assessment, the judging panel considered feedback from residents and their families, as well as CQC reports, which rate Belong Crewe as outstanding.
In one testimonial, a resident’s spouse said: "The staff – whether that be the carers, nurses, cleaners, bistro, reception, or managers – must be hand-picked, as they are all amazing." Another said: "Absolutely faultless, especially end-of-life care. It wasn't just caring – it was love for my grandad from every member of staff."
Judges were also presented with examples evidencing respect and dignity for people living with dementia, and of support offered to residents to utilise their skills in a meaningful way.
Cheryl Davies, general manager at Belong Crewe, said: "It means the world to us to achieve recognition for the hard work our colleagues put in every day they come to work. Our customers and their loved ones really are like family to us and to receive such wonderful feedback from them is especially pleasing, as is this award win."
