Connaught Care launches mental health support service

Care home group Connaught Care Collection is offering free mental health and wellbeing support to both residents and their families.

This confidential service provides emotional support, bereavement guidance, nutrition and lifestyle advice, and financial wellbeing tools.

Dubbed ‘Connaught Connect’, the initiative gives participants access to a specially designed app loaded with health videos, webinars, guided workouts, virtual physiotherapy sessions, and more. Participants can also call a dedicated 24/7 helpline to access these resources, or to book up to six solo counselling sessions with a qualified mental health professional.

The scheme was designed in partnership with Health Assured, the UK’s largest provider of Employee Assistance Programmes (EAPs).

Connaught Care CEO Andrew Winstanley said: “We are very proud to be launching ‘Connaught Connect’ which we hope will revolutionise health and wellbeing support across the care home sector. In partnership with Health Assured, we’ve reimagined traditional employee benefits programmes to make an accessible version for both residents and their loved ones. We believe this is a sector first – a truly inclusive wellbeing service designed to meet a wide range of needs and priorities. We can’t wait to see the results!”

Connaught Care’s head of people, Laurence Feather, added: “It’s really heartening to see this project finally come to life. At Connaught, we’ve always viewed wellbeing as a whole-person experience – encompassing not just physical health, but also emotional, social, and financial wellbeing. We know that when a loved one is going through something, it affects the whole family. That’s why we’ve chosen to extend our support to families as well; recognizing them as an integral part of the care journey. This is another small but important step in ensuring that everyone in our community feels seen, supported, and valued.”

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