COVER STORY: Care trends 2026: unlocking the future of digital transformation

The OneAdvanced Business Trends Report is a trusted benchmark for the care sector, offering actionable insights into a fast shifting landscape. Sam Vernon, new business sales manager at OneAdvanced, gives us an overview

The care sector stands at a defining moment. As we look towards 2026, the landscape is shifting rapidly, driven by technological advancement, regulatory changes, and evolving societal needs. Our 10th Annual OneAdvanced Trends Report draws on the latest insights from providers and leaders across the industry, benchmarking them against critical sectors such as healthcare and education. The findings reveal a sector confronting both unparalleled challenges and remarkable opportunities.

AI has evolved into the backbone of modern care, connecting services, platforms, and relationships amid geopolitical complexity, environmental pressures, and a focus on trust, resilience, and user outcomes.

AI now sits at the heart of the care sector’s transformation. Far from being a peripheral toolset, AI is integral to managing everything from daily operations to complex service user needs. Macro forces like political, environmental, regulatory, cultural, and economic are converging to drive both the speed of change and the complexity of decisions care leaders face.

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