Digitisation: a transformative journey

Annick Guirate, software trainer consultant at Leecare solutions, discusses digitisation and pioneering technology in health and social care and the practical implications, challenges, and opportunities these innovations create for providers and the people they support

In a world where smartphones are super smart and AI can help us finish tasks faster than we can even think, it is no surprise that the health and social care field is excited to embrace high-tech advancements.

In the early 2000s, countries such as Australia and New Zealand had already been working on improving healthcare through the use of technology. However, it was only when the pandemic hit that health and social care professionals in the UK were forced to quickly reexamine these efforts. They needed to establish a stronger process to adopt new technologies and update their operations by going digital. This was necessary to guarantee that patients could still receive good care during the pandemic.

Presently, it is increasingly common to witness doctors diagnosing conditions with a simple swipe on a screen, nurses efficiently retrieving patient records via electronic health systems, and external healthcare providers accessing real-time information without the need for traditional phone calls or in-person visits.

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