Does change management belong in care?

Sam Hussain, founder and CEO of Log my Care, asks if change management belongs in the digitalisation of social care

The government has set an ambitious target for the digitalisation of social care, pledging £150m in funding and aiming for 80 per cent of CQC registered providers to have digital social care records by March 2024. Local Integrated Care Systems (ICSs) have been tasked with distributing this funding to drive digitalisation.

While giving away money might sound easy, at present 60 per cent of care providers are still using paper-based records. Adopting a digital care record is not yet mandatory and it appears many care providers are not ready to change. However, the NHS Transformation Directorate already expects at least 60 per cent of social care to have a care record that can connect to a shared care record. So, what can we do to help care providers embrace digitalisation?

Benefits of digitalisation in social care

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