Paul Johnson, CEO and co-founder of risk, quality, and compliance software supplier Radar Healthcare, discusses the regulations covering service providers and managers, the implications of non-compliance, and how technology can support care providers in meeting and exceeding regulatory standards
The regulation of health and social care services is fundamental to ensuring the safety and wellbeing of individuals who rely on these services. The CQC serves as the independent regulator of health and social care in England, ensuring that providers meet essential standards of quality and safety.
The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, regulation 12 — focusing on safe care and treatment — holds particular importance due to its direct impact on residents' wellbeing.1 When providers fail to comply, consequences can be severe, ranging from fines to reputational damage, and — most importantly — potential harm to those under their care.
In today's digital landscape, care providers have the opportunity to move beyond basic compliance and leverage data-driven insights and technology to enhance care quality, mitigate risks, and ultimately improve outcomes for the people that they support.
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