Dunham Care’s first home, Herne Bay Manor, is aiming to offer luxury rooted in community, distinctive design, discreet technology and a culture built around care, independence and local connection. TCHE editor Mary-Louise Clews travelled to the Kent coast to find out more.
When a provider opens its first care home, every design choice, technology investment and staffing decision offers clues about the kind of organisation it wants to become.
Herne Bay Manor, the first home from new operator Dunham Care, backed by the McGoff Group, is set within a wider senior living development on the Kent coast. The 67-bed home arrives at a moment when the sector is taking in increasing numbers of older people with complex needs, at the same time as facing ongoing workforce pressures, technological transformation and changing expectations from residents and their families.
For home manager Trisha King, the most important thing about opening a new home is creating a culture.
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