Oliver Smith, operations manager of Frequency Precision, explains how a forward-thinking approach to developing medical alert systems has earned Frequency Precision a valued reputation as a trusted provider of innovative and user-friendly solutions
Frequency Precision is a family-owned business based in Devon, known for its innovative contributions to safety and healthcare technology. Since its founding in 1985, our company has grown into a leading supplier of medical alert systems for domiciliary care and primary healthcare markets. Our company’s mission is straightforward yet impactful: to develop solutions that truly make a difference in people’s lives.
Origins and inspiration
The journey of Frequency Precision began with a personal story. Doug Dwyer, the founder, was inspired by his mother’s experience in a care home. She lived with dementia and was unaware of the risks of getting out of bed unassisted. Doug initially developed a pager system to help her call for assistance, but he sought a solution that was more discreet and proactive. This led to the creation of a pressure-sensitive mat capable of detecting movement without compromising privacy. That innovation laid the foundation for Frequency Precision’s signature Airlert technology.
Evolution of Airlert technology
Airlert technology has since evolved into a suite of pressure-sensitive devices used in homes, care facilities, and hospitals worldwide. These systems are engineered to detect movement and alert caregivers in real time, helping to prevent accidents and ensuring timely assistance.
Floor pressure mats: Placed in doorways or beside beds, these mats detect foot pressure. They are particularly effective in preventing falls and alerting staff when someone enters a potentially hazardous area.
Bed mats: Installed beneath mattresses and connected to pressure sensors, bed mats detect when a person leaves or occupies the bed. They are ideal for individuals prone to wandering or falling.
Chair pressure pads: Designed for seated individuals, these pads function similarly to bed mats, providing continuous monitoring and alerting careers if someone leaves their chair unexpectedly.
Convulsion sensor mats: These mats are tailored for people with epilepsy, detecting convulsions associated with tonic-clonic seizures and ensuring caregivers are notified immediately.
Each Airlert product is built for reliability and ease of use, allowing seamless integration into various care environments.
Enhancing safety at home
Frequency Precision’s commitment to safety goes beyond institutional care. Our home alert systems are designed for elderly individuals or those with medical conditions who live independently. These solutions provide constant monitoring and instant alerts during emergencies, offering peace of mind to users and our families.
The systems are customisable to individual needs, ensuring the right level of support is provided without compromising independence. Whether it is a simple alert button or a more advanced monitoring setup, Frequency Precision ensures help is always accessible.
Mobile and wearable alert solutions
For individuals who value independence and active lifestyles, Frequency Precision provides mobile alert systems equipped with GPS tracking and fall detection. These devices deliver real-time assistance and direct connectivity to emergency response teams. They are particularly beneficial for users who may wander or become disoriented, offering an additional layer of security and reassurance.
The capacity to track location and detect falls ensures that help can be dispatched swiftly, even if the user cannot communicate. These systems blend freedom with safety, allowing users to maintain their routines without compromising wellbeing.
Wearable fall detection devices are another significant offering. Designed for use at home, in assisted living, or in hospitals, these devices provide continuous protection by automatically detecting falls and sending alerts to caregivers or emergency services, ensuring rapid response. The convenience of wearable technology means users are protected at all times, whether walking, resting, or sleeping. These devices are especially valuable for seniors and people with chronic conditions, providing peace of mind through ongoing monitoring
Integration with healthcare services
Frequency Precision’s systems are designed to integrate smoothly with primary healthcare services. This integration enables caregivers to monitor patient safety remotely and respond quickly to incidents. The ability to provide assistance even when not physically present improves care outcomes by reducing response times and enabling proactive support. This seamless integration showcases Frequency Precision’s commitment to supporting healthcare professionals and enhancing patient safety.
Customer support and training
What distinguishes Frequency Precision is its dedication to customer satisfaction. Recognising that their products are often used in critical situations, the company prioritises support and training to ensure users feel confident and secure. Healthcare professionals receive comprehensive training, while individuals and families access a variety of media resources to help them use the products effectively. This focus on education and support demonstrates the company’s belief that technology should empower users rather than overwhelm them.
Corporate values and community engagement
Beyond technology, Frequency Precision is guided by strong social values. The company is committed to sustainability, ensuring environmentally responsible and resource-efficient operations. Inclusivity and diversity are central to the company’s culture, promoting equal opportunities for all employees.
Frequency Precision also engages in community outreach by supporting local initiatives, suppliers, and charities. Our ethical business practices foster transparency and integrity, building trust with customers, partners, and stakeholders.
Ongoing innovation
Innovation is central to Frequency Precision’s success. The company invests heavily in research and development, continually refining existing products and exploring new technologies. This commitment keeps our solutions at the forefront of the healthcare industry. The product range, from simple alert systems to advanced monitoring tools, reflects a deep understanding of the challenges faced by caregivers and individuals. Our adaptability and forward-thinking approach have earned us a deserved reputation as a trusted provider of medical alert systems.
Looking to the future of healthcare
The healthcare industry stands at the precipice of a digital revolution. With an estimated 500,000 unique interlinked digital devices currently operating across healthcare settings worldwide, we are witnessing an unprecedented transformation in how medical data is collected, analysed, and utilised to improve patient outcomes. The global growth in the digital healthcare market represents far more than mere technological advancement: it signifies a fundamental shift towards more proactive, personalised, and accessible medical care. It is reshaping patient monitoring, clinical workflows, and medical innovation. From wearable devices that continuously track vital signs to smart care homes and hospitals equipped with interconnected medical equipment, the digital device integration is creating an ecosystem where healthcare data flows seamlessly between patients, carers, healthcare providers, and medical facilities.
Digital in healthcare
Unlike conventional digital devices designed for consumer convenience, medical digital systems are engineered to collect data, monitor patients, and support clinical and care decision-making within strictly regulated healthcare environments. These digital systems allow for seamless connection of medical devices, healthcare applications, and IT systems through Wi-Fi networks and cloud computing platforms. This connectivity enables machine-tomachine communication without human intervention, allowing continuous data exchange between wearable devices, mobile devices, and healthcare systems. This technology supports everything from basic health monitoring to complex telemedicine consultations and automated clinical workflows. This real-time connectivity between connected medical devices and healthcare providers’ network systems represents a fundamental shift from reactive to proactive healthcare delivery.
As the healthcare landscape evolves, Frequency Precision is poised for continued growth. We are always exploring new opportunities and expanding our product range to meet the needs of a diverse and changing market. Our focus on innovation, safety, and customer satisfaction will remain the drivers of our success. With a strong foundation and clear vision, Frequency Precision is dedicated to making a positive impact on the lives of individuals and families worldwide.
Oliver Smith
Oliver leads the company operations with insight gained across departments. His deep understanding of the care sector drives his support for telecare solutions that build confidence in critical moments. He champions technology that empowers individuals and families, ensuring it remains a helpful presence rather than an overwhelming one
To find out more or visit: https://frequencyprecision.com/
