Harmonising care: how live music can soothe the CQC

Live music integration offers a powerful yet often overlooked approach to elevating care quality across all five Single Assessment Framework domains. Here, Douglas Noble, strategic director of music in health at Live Music Now, explores how structured music programmes can help providers meet and exceed the quality expectations within the Framework while enhancing the lives of residents and supporting staff wellbeing

In the evolving landscape of care, the CQC’s Single Assessment Framework (SAF), introduced in Nov 2023, represented a significant shift in how care quality is evaluated. With its five key questions and 34 quality statements, the SAF provides a comprehensive structure for assessing whether services are safe, effective, caring, responsive, and well-led. For care providers, especially those supporting people living with dementia, finding innovative approaches that address these quality domains can transform service delivery while creating meaningful evidence for CQC assessments.

Introduced to standardise quality assessment across health and social care settings, the SAF focuses on five fundamental questions:

1. Are they safe?
2. Are they effective?
3. Are they caring?
4. Are they responsive to people’s needs?
5. Are they well-led?

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